The Shire of Dardanup is committed to protecting your privacy and handling your personal information responsibly.
We collect personal information to deliver services, manage facilities, and meet legal obligations. We take reasonable steps to keep your information secure and only use or share it when necessary.
You can contact us at any time to access, update, or make a complaint about your information.
What is personal information?
Personal information is any information that identifies you, or could reasonably identify you.
This can include your name, address, contact details, or other information linked to you.
What information we collect
We collect personal information as part of delivering our services and meeting legal requirements.
This may include information about:
- Residents and ratepayers.
- Customers and facility users.
- Volunteers and contractors.
- Elected Members and employees.
We may collect your information when you:
- Register pets (e.g. dogs and cats).
- Contact us with enquiries, complaints, or requests.
- Use Shire facilities (e.g. Eaton Recreation Centre, Mick Bennett Make-It-Space, libraries).
- Participate in community consultations.
- Apply for jobs or work with us.
- Make payments (e.g. rates or accounts).
We also hold property-related records, which may include names, addresses, and contact details.
How we use your information
We use your personal information to:
- Deliver services and respond to requests.
- Manage facilities and programs.
- Meet legal and regulatory requirements.
- Support Council decision-making.
- Improve our services and plan for the future.
We may also use your information where necessary to:
- Protect the rights or property of the Shire.
- Enforce laws and regulations.
- Protect the safety of individuals or the community.
- Recover money owed to the Shire.
When we share your information
We will not sell or share your personal information for commercial purposes.
We may only disclose your information:
- When required or authorised by law.
- To carry out the purpose it was originally collected for.
- To protect individuals, the community, or the Shire.
- To enforce laws or recover debts.
Cookies and website tracking
Our website uses cookies to improve your experience.
Cookies are small files stored on your device that help us:
- Make the website easier to use.
- Remember your preferences.
- Understand how people use our website.
This information helps us improve our services and website performance.
How we protect your information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
This includes:
- Secure systems and technology.
- Internal policies and procedures.
- Controlled access to information.
We also take steps to ensure the information we hold is accurate and up to date.
Your rights and choices
You have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Make a complaint about how your information is handled.
Where appropriate, you may choose to remain anonymous when dealing with the Shire. However, in some cases, we are required by law to collect your identity.
Accessing your information or making a complaint
To request access to your information or make a privacy complaint, please contact us in writing:
Email: records@dardanup.wa.gov.au
Post:
Shire of Dardanup
PO Box 7016
Eaton WA 6232
You can make a complaint if you believe we have:
- Mishandled your personal information.
- Not protected your information adequately.
- Denied access or correction rights.
- Acted inconsistently with our privacy obligations.
You may also contact the Information Commissioner if you are not satisfied with our response.