Book a Duty Planner Appointment

Do you need planning advice from our Duty Planner?

Appointments are available daily from 12.00pm and can be conducted in person or over the phone.

To make an appointment, phone our Customer Service Officers on 9724 0000 and let them know how a Duty Planner can assist. This will enable our Duty Planner to gather any relevant documents or information to assist you with your enquiry.

Alternatively, you are welcome to email your enquiry to and our Duty Planner will respond by phone or email within 5 working days.